Our Objectives

In providing care for our service users we aim to:

• Provide a dedicated staff team, to include a Registered Manager, that is well trained, supervised and motivated to deliver person centred care

• Provide accommodation which is comfortable, safe, secure and properly maintained

• Encourage service users, their families and representatives to participate in planning their care delivery so that service users lead as full and fulfilled a life as possible

• Ensure that service users privacy, dignity, choice, independence, equality and human rights are respected at all times and incorporated into their care planning

• Use our quality assurance systems to encourage feedback from our service users, their families/friends/representatives or advocates and professionals to constantly improve our services

• Balance the needs and rights of individual service users with the rights and needs of the other service users

• Be compliant with the Health and Social Care Act 2008 and associated regulations